Fast and secure – Remote Service

Remote support offers customers a great and fast possibility to get highly skilled Frech specialists to analyze service data of their machines. No matter what problems you are experiencing or wherever you are in the world, Remote Service can offer support in minutes and eliminate the down time in no time. The connection is secured and encrypted to meet your companies IT security needs.

Remote service offers you great advantages:

§  Higher availability of your machines through minimum down times

§  Guaranteed input from specialists

§  Significantly shorter reaction times

§  Higher productivity through optimum machine operation

§  Inspection without production interruptions

§  Direct RSD access to all service information

§  Direct online assistance for production failures

§  An exact definition of every failure

§  Fast recognition of a spare part failure

§  Cost savings due to the elimination of on-site help